A CLK Independent Contractor’s Story

I think I always knew deep down I was going to be a transcriptionist. Every time I saw one of those commercials (“Train and earn your degree in 9 months! Medical billing and coding, accounting, etc.”) when I saw transcription, I always kind of gave it a double-take. Probably a lot of those things were scams, but it’s happened a lot in my life, that something gives me a kind of internal “Ping!” and then turns out to be relevant later on.

I spent my late teens and about all of my 20s housebound. I was diagnosed agoraphobic after high school and put on disability. I was my niece’s nanny, until I became so drained by the job that I attempted suicide. After that, I just sort of existed. I hated myself, my endless days of doing nothing. When I saw my 30s approaching, something snapped in me. I applied to and was accepted by an online school that has since become disgraced, I think, but I got a medical transcription degree out of it (though they refused to give me my diploma until I paid off my debt to them, which I have not done). I somehow put together a resume, sent it to a million places, and began to lose hope. I will be autistic until I die, but I didn’t want to be disabled forever.

CarolLee Kidd, the CLK of CLK Transcription, responded to me, seemingly uninterested in my resume, and simply asked me why I wanted to do transcription. I don’t remember what I said, but I expect it was that I couldn’t do much else, that I needed to work from home and had some training in the kind of work her company does. I found medical transcription daunting and stressful, and here was a chance to try general. She took me on, which I will be eternally grateful for, and gave me a chance, and I hope, really hope, that she’s found me nearly as valuable as I find her. I made a million mistakes, and started out really slowly, but found such a welcoming environment at CLK. I feel about my colleagues there just as a neurotypical might bond with people in an office.

Transcription means so much to me. I think most people don’t realize how hard and intellectually-challenging it is. My grammar and spelling was always excellent, but I had to become an expert Googler, a short-term expert in whatever the topic of each file is. And I think people don’t realize how important it is. Our work helps create entertainment articles that people read to escape their stresses, books that educate people on everything from fly-fishing to astrophysics. I’ve typed about celebrity scandals, Common Core, medical drug trials, the Kuiper Belt, politics, and the sniping that goes on between “Real Housewives.” I get to help produce, in my little way, a TV show in which people explore their ancestry. Some of it means nothing to me. All of it put together means everything.

I’m a very busy person. I work full-time, attend college (a real one now) part-time, help run a household, and help care for my young nephew. The most stressful days I have are better than any day in my past when I had nothing to do and nothing was expected of me. When people ask me what I do for work, yes, I have to explain what a transcriptionist is EVERY SINGLE TIME, but it beats saying I’m disabled. I’m now empowered. And it was largely my much-loved job that made me who I now am.

 

Amber G. IC for CLK 4 years and counting!

Why do we do what we do? Part 1

I always say, “We love what we do!” And it is true, and for a variety of reasons. Whether flexibility with being an independent contractor, the camaraderie of a team, or other reason that makes the job a right fit overall – it is always the work we do for others that keeps us here.

 

Here are just a few testimonials from some great CLK Teammates!

 

I have worked as a transcriptionist for CLK Transcription for almost three years now. When I began, I was a stay at home mom looking for something to do while my kids were in school. What began as just a job quickly turned into a passion. Learning is passion of mine, and transcribing for CLK Transcription fulfills that passion every single day. The flexibility of working for CLK has allowed me to go to school full-time, graduating with honors, have the time to plan a wedding and get married, and take care of my family and home.

Through my time with CLK, I’ve also grown as a person. CarolLee’s dedication to her family, her company, her team, her clients, and her community is amazing and something to be admired. I’ve learned so much from her over the years and those lessons have helped shape me as a woman and a professional.

I’ve also learned from my team. We may never have met face to face, but our virtual group connects us. We help each other, laugh and cry together, and have formed a bond like no other working environment I’ve experienced.

  • Miller

 

Doing transcription at home is ideal for me. You can’t beat the flexibility. After owning my own business for almost ten years, to sit by myself and do what I want when I want is perfect. I don’t think I could work for someone who would be breathing down my neck. I absolutely love my job at CLK and feel very fortunate to be a team member. It’s great that we’re such a cohesive team, too. We encourage each other and are there to help one another if needed. Rather than sit in front of the TV, I love that I’m able to work at night and on the weekends if I want to as well. Not only am I continually learning new things with the jobs at CLK, but the variety of work is interesting and sometimes very entertaining.

  • Sharon C.

 

http://www.clktranscription.com

Interview tips you won’t find elsewhere.

I have read so many blogs on great interview tips etc., here are some that I would love to have shared with potential candidates from my past. Yes, I have dealt with at least one of each.:

 

1. Be sure to clean your eye glasses. Having smudges or even mascara rubbed on them is distracting when I am talking to you. You may not see them, but I do.

 

2. Be sure to brush your teeth – again very distracting.

 

3. Take it easy on the cologne. I may have asthma, or at least may have by the time you leave.

 

4. I do not want to see you butt or breasts, so keep them covered please.

 

5. Don’t call me honey – yes you women too. I am not hun, honey, or sweetheart.

 

6. Don’t lie on your resume and then forget what you had on it. And keep in mind, I do verify references.

 

7. When I ask what your best qualities are – don’t tell me getting along with others and then tell me you left old job due to personality conflicts. You see my point here don’t you?

 

8. When explaining your past responsibilities, don’t lay in with how the old supervisor was a bitch – that just means you will be calling me names too one day.

 

9. Don’t introduce yourself as Jane /John Doe and then say but all my ID says Julie/Josh Adams. I will have some questions…

 

10. Don’t show up a half hour early with your lunch to the interview and ask if you can use the waiting room as your cafeteria. Leave your food and drink in the car. It probably won’t be long before you will be joining it anyway.

 

And if/when hired, keep in mind:

 

1. If the back of your SS card says do not laminate, and you laminate it – I cannot accept it as ID. Don’t yell at me, you laminated it.

 

2. The law tells me I have to ask for your documentation – if you don’t have it, please get it before your first day of work. You should be old enough to have your VALID driver’s license, SS card and / or passport available. You needed it at your last job, so please bring it to this one too. Not my law. Again, don’t yell at me.

 

3. Don’t show up late for your first day – first week – first month.

 

4. Don’t come to work and then take 20 minutes in the bathroom to fix yourself up. Come in 10 minutes early and be working when your start time arrives.

 

5. Don’t ask me for an advance the first day on the job. Prove your worth to me, and earn your paycheck.

 

Others may not concern themselves with these tidbits of information, but I do.

 

Thank you and happy job hunting!

Repost because nothing has changed: Why I am not a journalist!

Originally posted 4/13/2010:

I love to write. I love to do research. I love to read. So, why am I not a journalist?

 

Because your job is harder than mine.

 

You are given or come up with a topic. You work hard to find the right resources and work out a schedule to interview those resources and gather all the necessary information and make a powerful, informative article that people will want to read. Sounds easy to some, but I know better.

 

The topic must be something that you are familiar with, interested in, or can at least relate to. Or for those who just have wonderful skills, be able to KNOW how to sponge the information from various research for use in a fabulous paper for print.

 

Resource can be anyone. Can ramble so badly that you want to shout – GET TO THE POINT, or worse, could answer your questions without really answering your questions. Occasionally the smooth, precise, clear speaker is found, but it is a rarity. (trust me, this I do know.)

 

Scheduling the interviews – Resources can schedule the interview and change ten minutes before it was to begin, as if their time is the only time to consider, or can start the interview and have to go due to some conflicting appointment after just 5 minutes, or even want to do the interview so early in the morning or middle of the night – just because they can. Others just want to talk to hear themselves talk and can go on and on and on. For these however, many of you have your interview stopping statement to bring it to a close, and are so charming when you use it.

 

Those items can be tough enough, but what’s worse is when you are interviewing someone who is so arrogant, uninteresting, incoherent, or a double talker. Someone who assumes you know nothing at all, questions your abilities and knowledge and lets you know it. Or someone who said they could help you in your mission for a really good story and you find out they really have nothing at all. For example, you asked about really great marble to use in a bathroom remodel and they talk about port-a-potties. You know what I mean. And many of you are so diplomatic that you find something – anything – this person has talked about in order to say it was not a wasted appointment.

 

And then there are times the interview goes well. You have what you need and you find that you did the entire 50 minute interview and forgot to turn on your recorder, or it malfunctions during the interview (or after), or your computer crashes and you lose the entire kit and caboodle.

 

All of this is just the items I can decipher from transcribing your interviews. All of this is what amazes me when I see your final product after publication and am amazed how wonderful it is. Your job is much harder than mine.

 

I just transcribe the interviews and other material. If I had to deal with just that kind of “stuff” I would probably be unemployed from saying something like “hey, Buddy, do me a favor and just answer the damn question. And while you’re at it, can you pay attention to what you are responding to and stop eating or calling out to your friends who are walking by as you talk to me, and hey buddy – the phone works better when you talk into it. Can you get any closer to the man yelling in the background, I am not hearing what he is so mad about. I was ready yesterday for our 10 a.m. appointment and you changed it to 3 a.m. so how about pay attention to the questions so I can go back to bed.”

 

Me, I can sit here, transcribe your audio, and smile…better you than me. I will just wait for you to go to print and see how amazing you made the information into something that others can understand and draw from.

 

That is why I am not a journalist. I am just a transcriptionist, here to type your audio, help you meet your deadlines and watch you take all that hard work you do and make an article worth reading, sharing, and discussing for months and months.

 

Better you than me. I will stick to reading your articles thus remaining employed.

 

 

 

http://www.clktranscription.com

As a journalist, do you ever really have enough time?

As a journalist/writer, when you have a project that has been assigned, there are so many steps to get through to be able to develop the perfect article, the perfect end-product, that it’s a wonder you have enough time in the day to even think about them all.

There are phone calls to make. Interviews to set up and then to hold. Outlines to write, and even the final article/chapter/paper to complete. Possibly even photos to choose. Editors to deal with. The list goes on and on. All the while, juggling the business of life that is always there, and quite frankly more important that any article, book, paper you will ever write – your family.

So when you can, it’s nice to know it’s okay to ask for help. Help that will give you that hour, hours, or even days to handle the other aspects of your project and the important parts of your life. And when you can find that help, and it’s within your budget, that is all the more reason to consider asking for it.

CLK Transcription understands the needs of the journalist. We understand their deadlines and we understand their budgets. We have been fortunate to be able to assist many with their audio/video transcription and we have grown to understand that their audio is a valuable tool in their work, but that the transcription of it is time-consuming and cumbersome for them to handle on their own. It, quite frankly, can interfere with the completing the project itself and absolutely interrupts the family time they could have if they just didn’t have to do it themselves.

 

The good news is THEY DON’T!

CLK Transcription can handle their audio/video transcription and develop a quality document, and return it to them in most cases within 36 hours or less. Now they can get on with the project and get on with their enjoyment of a little bit of family time. We even transcribe voice mail. Yes, many can get that service for free, but are the messages usable, understandable, or delivered timely? If it’s free, do you get what you pay for?

We are able to work with any downloadable audio, and yes, we work with cassettes, DVDs and CDs. We even convert white paper to an electronic document. And if you have an audio you want to transcribe yourself, but just need it converted to a different medium – we can do that, too! We even offer a FTP site for those who need the transferability of their files to others. All at a cost that fits within your budget.

So, when you have a project and you need a little or a lot of help with the transcription, why not find out how we can assist? You may just find the time and money you have been looking for.

We are an email away from starting your project today and having it back to you with a day or so. We are US owned and operated and never send anything off shore. We offer a confidentiality agreement to every client. We never use speech recognition, and every project is proofread before delivery.

http://www.clktranscription.com

CAROLLEE KIDD ACCEPTED AS A MEMBER OF THE NATIONAL ASSOCIATION OF PROFESSIONAL WOMEN

News Release For Immediate Release

CAROLLEE KIDD ACCEPTED AS A MEMBER
OF THE NATIONAL ASSOCIATION OF PROFESSIONAL WOMEN

Tobyhanna, PA, December 8, 2015 – CarolLee Kidd, President of CLK Transcription, Inc., has been accepted as a member of the National Association of Professional Women (NAPW), the leading organization for women’s personal and professional empowerment.

“I’m proud to become part of this prestigious organization,” says Kidd, a longtime A Pocono Country Place, Tobyhanna, Pennsylvania resident. “The NAPW is the largest, most-recognized national networking organization of professional women in the country. I’ve worked hard to be the type of business owner whom they select for membership.”

In 2007, Kidd founded CLK Transcription, Inc. (CLK). For many years prior, she had been a document specialist in the banking, brokerage, and health care fields. CLK provides both medical and non-medical transcription service for clients throughout the U.S. and the world. While she provides service worldwide, Kidd stresses that all her workers are located in the United States.

In addition to two full-time employees, Kidd employs over 36 independent contractors regularly, and—during busy times—up to 60. Her contractors are both women and men, and many are veterans, disabled, single mothers, or those who also work other jobs as well.

“I love what I do for a number of reasons,” says Kidd. “I learn something every day. I am able to help my clients get their projects done by providing the transcriptions they need.

“I also really enjoy helping others work and earn money. Knowing that I am helping American business owners realize their potential–that is truly a gift.”

For more information about CarolLee Kidd or CLK Transcription, Inc., call 570-216-4628 or visit www.CLKTranscription.com.

-END-

Consider the format you save your audio/video files when forwarding to your transcriptionist

Although we here at CLK Transcription can handle all downloadable formats, some formats need converting before transcription, and others are so large they take time to download, log, and upload.

For example:

  • If you don’t need embedded time code, consider saving in mp3 format. Transfer speeds for video formats vary, and some can take a considerable amount of time just to reach us.
  • If recording on Apple product, be sure to save in format that plays on other devices. An Apple m4a format will only play one side of the conversation unless converted in iTunes to a m4a version playable on other devices.
  • Files such as WebEx files that require their own player/program to be downloaded also take a great amount of time to transfer – it is just the nature of the beast. We can download and convert, but again, additional processing time is needed.

Currently CLK Transcription has 150 files to download in mov format from one client. At the 1 hour to transfer for every 5 files due to size, this could be interesting since the client wants them back in 24 hours. Yes, the client had the same issue uploading to us.

Yeah, that expected TAT is not something the rock star CLK Team can handle right now. Even though they only total about an hour of audio to transcribe, download time is a factor. We could say, “yes”, but why blow a deadline for a client? We are moving them ASAP, but at least they have a  realistic time frame to work with, and having great communication with our clients allows us to better serve their needs, and allows them to expedite their future projects as well.

Many other transcriptionists/transcription companies do not have the ability to convert due to cost of or knowledge/experience with programs, and some may not have the bandwidth to handle a load like this, along with other work arriving during any given day.

Again, CLK Transcription can handle any downloadable format and has no bandwidth issues to consider, but keep in mind, additional processing time is needed in cases like this, making a priority status not always realistic.

WWW.CLKTranscription.com

Previous Older Entries