Allow your transcriptionist to save you time and money by following these simple tips.

Got audio you need transcribed?

When sending audio to your transcriptionist, is it always good to give them as much information as you can about your needs, such as:

 

  • How long is the file? This is important so we can confirm we received the entire file. Although transfer programs are great, sometimes our own connections when uploading or downloading can cut off a file leaving us to believe the entire file was sent or received. Having the length, or approximate length, allows us to verify receipt of the entire file.

 

  • What is your drop dead turn around needed. Most transcription companies work a 24-72 hour TAT depending on length of audio and difficulty. Giving us what your drop dead turn around time expected allows us to be sure to meet your needs, or be honest and let you know it can’t be done. Most cases, if an extremely large file is received – 3 hours or more, we may be able to send you what is complete in parcels, so you can begin your work while we finish the audio project.

 

  • Is there a portion of the audio that you don’t need transcribed? Is there a start time or end here time that you do not need transcribed which can save you money? If we do not know about dead air or conversations you do not need, we will transcribe everything, and dead air will be calculated because we do have to listen to make sure we don’t miss something. Giving us exact time to start or stop will save you money if you had dead space in the audio.

 

  • Are there any names that may not have common spellings? Giving us speaker names will help speed up the process. Most times we will take the time to search for the correct spelling, however this is not always possible with some generic interviews, so having the correct spelling or how you want them to be noted is a help. Maybe you don’t want names. Maybe you would prefer generic we use Male or Female Speaker, Interviewee, or just use initials.

 

  • Do you want verbatim/verbatim with absolutely no clean up or verbatim with minimal cleanup – meaning false starts and stutters. Perhaps you want as much clean up as possible – making the speakers grammar correct, etc. Most cases, CLK will do verbatim with minimal cleanup (false starts and stutters only) unless otherwise instructed. We understand we are not the writers. We will transcribe what we hear and let you write the article using exactly what was said, how it was said.

 

  • Do you have a special format you want followed? Font size and type, margins, etc? CLK Transcription has a “standard” easy to cut and paste format we use for our projects, however if you have something specific for every file or just one file, let us know. We will be happy to use it for your work.

 

  • Are there technical terms or places mentioned that may be difficult to research. CLK Transcription does research work when transcribing, and tries to verify what was said is what was transcribed, but sometimes terms and phrases are just too difficult to locate quickly and takes some time. Sending as much of this information as you can when you send your audio file, hot words, will save time when you need your project quickly.

 

  • Let us know if you feel the audio is difficult and we will attempt to enhance the audio to make it clearer, louder, or less static which will save time on the transcription end.

 

  • Is there a specific way you want the files named when we are complete? CLK Transcription usually names the completed reports exactly the same as the audio file, unless otherwise instructed. Doing this allows you to match the audio with the report when working on your project. If you would like them named a different way, let us know. we will be happy to oblige.

 

  • Do you need files invoiced separately? CLK Transcription understands the needs of the journalists and writer. Many need separate invoices for each project, and we are happy to do this for you. Just let us know as you send the audio.

 

Remembering some of these tips will allow us to better handle your project files and be certain we are giving you what you need to do your work more efficiently – and that’s part of our job.

 

http://www.clktranscription.com – We love what we do and it shows!

Why should you care about your medical dictation being sent off shore?

 

Your medical information dictated by medical professionals includes: Social history – including how many alcoholic beverages you drink and where you work and live; family history – including how many siblings, health of your family; past medical history – including surgeries, illnesses; medication history – including every medication you have taken and are currently taking; allergies; and personal statistics including height, weight, eye color, and birth date.

Is there anything else you need to give to someone who wants to steal your identity? They don’t need your social security number anymore. They get your insurance information and everything else listed above. They just need to become you and your medical provider may be giving them exactly what they need to do that, and HIPAA regulations don’t mean squat overseas.

Let’s not forget your credit history and direct personal information sent to collection agencies who use off shore call centers to follow-up on past due accounts. Many of these call centers are intertwined with the off shore transcription companies and data storage facilities…they call it multitasking.

Ask your provider, insurance carrier, hospital, and anyone you give personal information to if they have their transcription done here in the US. Demand that they do.

Insurance companies are selling your information to drug companies and equipment providers. Example: How many diabetics receive calls from equipment providers asking them if they want a new glucose monitor? They already know who your insurance carrier is…how? Because they got your contact information from them. Pretty scary, huh? How many of these call centers do you think are actually in the US? Very, very few. No one appreciates having to push 1 for English, so why do you allow calls from off shore call centers regarding your personal information.

Even unemployment and worker’s compensation providers are using off shore companies to handle their claim dictations. Some car and home insurance providers also send your information off shore when they have their reports transcribed.

Think speech recognition and EMR are safer? Think again. Many larger MTSOs (Medical Transcription Service Organizations) and other suppliers send this work off shore either for processing or for ‘storage’ and have US transcription editors review and edit the information, and they never tell their clients that it is being done.

Now think about your company’s information, and all of the trade ‘secrets’ you send off shore with your audio. Do you really want to share that information with those that do not have to adhere to our rules and regulations? Does anyone remember the women who threatened to release her clients transcripts? http://www.sfgate.com/health/article/SPECIAL-REPORT-Looking-Offshore-Outsourced-2774413.php

Do you think this has changed???

When is enough, enough? Not only is it costing US jobs, it is costing many more their identities and livelihood.

Demand your personal information remain safe and any sharing of the information be secure and governed by HIPAA regulations or other US regulatory guidelines.

 

 

Ask an American Transcriptionist – they will tell you a story or two.

Wondering why, with all these “money”, “economy”, “employment” articles I am transcribing, I don’t see more about the field that is hit hardest by off-shoring, the field that most people never think of as important, but more people/corporations/doctors use it than probably any other ‘vendor’, the one where those who off-shore the work know it is ‘wrong’ so much so that they lie about doing it…yes, transcription.

Doctors, insurance companies, lawyers, corporations, publishers and production companies, and freelancers – even ‘ordinary’ people like students, parents, and homemakers use it – need it. And many use a transcription company and are told their work will never be off-shored, but it is, more times than not!

Where is that story?

There are THOUSANDS of ICs out there struggling to protect their jobs, while MT/Transcription companies charge a high rate, send the work offshore and pay pennies to get it transcribed, get it back and then have it proofed by an American transcriptionist for pennies, all the while promising the client they won’t offshore – and nothing the American transcriptionists can do about it but continue to battle for the truth and respect for the work they do.

The only people making money are the large transcription companies who off-shore the work. Neither the transcriptionist over seas or the US transcriptionist are making money. The transcription companies that don’t off-shore, as few and far between as they are, are struggling with rates low enough to keep the work here and paying the transcriptionists what they are worth.

Why do we do it? Because we love what we do!

We also understand the importance of safeguarding the information that we are entrusted with transcribing, or that comes along with the audio project.

Has anyone asked an American transcriptionist what has happened over the past 10 to 20 years with their profession and the effects of off shoring the work? Has anyone considered the ramifications of sending sensitive information off shore – you know, you entire medical history – family history, social history, past surgical history, etc? Has anyone considered what sending business meeting transcriptions over seas to have transcribed does to their company secrets, platforms, and practices? What sending your protected information over seas to companies who do not have to abide by US confidentiality laws means for your confidentiality and privacy?

No. They haven’t.

Google American Transcriptionist. All you see are more and more companies touting their services and sending the work off shore.Is that because no one wants to really know the truth?

Want to know what happens here, in the US,  by the skilled transcriptionists who are in the field that helps so many companies and individuals get their project done?

Ask a US transcriptionist.

We are here. We are proud. And we don’t plan on going anywhere.

The next time you need a transcriptionist and hire a transcription company, the next time you go to the doctor or visit a hospital, the next time you have an IME for your insurance carrier, the next meeting you attend that is recorded – ask – Will this be sent off shore?

Then do your research. Find an American transcription company that refuses to send work off shore, who only utilizes the services of American transcriptionists, who spent years and thousands of dollars to be able to assist you with your transcription needs, and in return keeps your documentation safe under the laws that are meant to protect you.

Whether it is an American transcription company, or an individual American independent contractor, ask them why they fight the fight and still love what they do.

Now THAT would make a great story.

 

CLK Transcription. An American owned and operated transcription company that refuses to off shore any work, ever, and has made that an unwavering commitment to every client that assist. http://www.clktranscription.com

Friends don’t let friends…

Friends don’t let friends make hasty decisions that will affect the rest of their lives.

Friends don’t let friends speak without thinking first.

Friends don’t let friends take action on an idea that will hurt more rather than help a few.

Friends don’t let friends react without knowing the repercussions.

Friends don’t worry how a friend will handle insight or opinions, because friends don’t take information as a criticism.

Friends will debate, sometimes loudly, but will still be friends.

 

Personally, I think you could remove “friends” and replace with “professional peers”.

 

You don’t have to like each other to do good work. You just have to want to do good work.

Spring is finally here!

The weather is changing, and it looks like Spring has finally arrived in more than just a few states. Those of us in the Northeast thought it would never arrive with snow, snow and more snow, and then teasing temps in the 60s and 70s, only to have yet more snow the next day.

Yes, Spring has finally arrived! The winter of 2013-2014 has many still waiting for the buds on the trees to begin showing themselves leaving us wondering if we will have any leaves at all to clean up next fall.

But YES! Spring is really here – FINALLY.

The weather is changing and people are once again venturing out without their winter jackets, hats, and gloves, to enjoy the warmth of the sun. The hibernation is over. Cabin fever and winter blues will soon be long forgotten.

Vacations are being planned, graduations are on the horizon, proms are being anticipated. Gardens are being laid out, and husbands are looking forward to the outside chores that will soon be on the ‘honey-do-list’. (okay, maybe that is pushing it a bit.)

There are so many family activities to enjoy now that the temps are rising and the shining sun does more than just melt the fallen snow away.

For the journalists, ASJA is also held this week. The time to educate and be educated, connect and be connected, and meet up with those friends from all over the nation will once again be here. I know so many who look forward to this week every year. It is planned to perfection, talked about all year, looked forward to by all. Those who cannot attend trust that the events will be recapped by the great conversations that will go on and on until the next event, never tiring of listening to every word, while they do what they can to ensure they attend next year.

Yes, Spring is here!

And most importantly, candy, especially peeps, will be on sale tomorrow.

 

Happy Easter every one, and enjoy Spring!

 

 

Organizing your projects…straight through to the invoice

After working with many journalists and authors, I have come to realize that very few, if any, work on one project at a time. Whether it is their work project or their family/life’s project, or a combination of both.

We try to assist them, not only by saving them time transcribing their audio / video for them, but also by organizing the transcription / audio / video portion of their projects and the billing information they need to be properly paid themselves for the work, as well as keeping the different parts of their projects together and easy to work with.

How do we do that?

CLK starts by acknowledging receipt of every single file. They know we have received it. We ask them for a drop-dead deadline. Although we work to return all files within 72 hours, and of course even sooner whenever possible, regardless of the length of audio, everyone has different deadlines. So if they need it quicker, they just let us know.We never want to push them further to their project deadline and cause more stress in the process.

We gather the names of the participants / speakers, and we are sure to label each speaker accordingly. We can time code the transcript or number lines if they wish, and we use a clear simple format for them to be able to review the transcripts for content they may need in their end product.

We clearly mark any portion where there may have been an inaudible word or phrase, so they can take a listen and see if they can hear it. They were the ones in the room during the recording.

But we don’t stop there.

Naming their files:

We name the finished report exactly the same as the audio, so our clients can match up the corresponding audio with the finished report.

Helping manage and track a budget:

We add the total length of the audio into the name of the report, so our clients can confirm that the complete audio was transcribed – there wasn’t a download / upload issue causing only a partial transcript or they didn’t send us the incorrect file to begin with.

We also add the total cost of each audio into the file name, so that our clients can better manage their budgets as they go along, rather than worry about it in the end, when their concerns should just be putting it all together into the fabulous end result we all enjoy in that book, magazine, online, or production piece.

In addition, our clients can further maintain their budgets by giving us precise times on the audio they want transcribed, down to just a few seconds, to blocks of minutes throughout the audio. This way they don’t end up paying for material they do not need for their project. We all know some interviewees can get chatty.

Helping their billing, through our billing:

Many of our clients use our invoices to invoice their clients and will request separate invoices for one or all of the audio files using project codes or other client information. This allows them to keep their project invoices organized, and they don’t have to sort through which transcript coincides with which project and which invoice is for which project.

Many times, we have clients request the invoice be sent directly to the project manager they are dealing with. We are happy to do that. Of course our client’s are ultimately responsible for the invoices, but being able to forward our invoice to their client for them allows them the freedom to ‘keep it moving’ and not worry about that part of the task.

Working with them to save them time and money:

We know how hard it is for our clients to monitor every little aspect of their project, and we try to make it just that much more simpler and cost-effective. It may not sound like much, but we find that in the end, our clients appreciate the added little extras we do to keep their projects organized and labeled appropriately.

We are always observing our clients work online, and watching for additional ways to help them organize and make the process of transcribing and organizing the audio / video portion of their projects that much simpler to work with.

 

How can we assist you with your transcription needs? We are an email away from beginning your project!

 

Visit us at http://www.clktranscription.com and find out today!

 

 

 

Want to save up to $50 on Transcription Services in addition to paying lower per minute rates? Who doesn’t? #in

CLK Transcription is proud to be able to maintain rates that are lower than the national average, yet provide the quality and speed with every project file we transcribe. We know how important all of those things are to our clients.

It is a commitment CLK made many years ago.

CLK Transcription works hard to help their clients with budgetary and time restrictions in their work, and with an average of 115 new referrals every year for three (3) years in a row, and over 800 project files every month, we appreciate every ‘word of mouth’ referral we receive.

We love what we do and we always have room for more!

We offer discounts throughout the year to assist our clients in the ‘saving money’ part of their project needs, and offer timely return of quality reports to assist with meeting or beating their deadlines, allowing them the time to handle other aspects of the project, or their life.

The Referral Reward opportunity is just one of those offers.

Refer a friend so they, too, can save time and money and increase their productivity, or just have time for friends and family, and you can receive up to $50 off our invoice generated in February 2014.

Connect with CLK Transcription on Twitter (CLK_Shortcake), LinkedIn (CarolLee Streeter Kidd), or Facebook (https://www.facebook.com/CLKTrans) and make two (2) new referrals to CLK Transcription during January 2014, and you could receive $25 off your invoice for each referral you make.

YEAH! If you are reading this, we must be connected, so you are halfway there.

New referrals’ projects must be a minimum of 90 minutes of audio transcription during January 2014 and invoices must be paid promptly.The Referral Reward will be reflected on your invoice generated in February 2014.

Referrals you make with smaller projects could be eligible for up to $5 Referral Reward (per referral) if new referral invoices are paid promptly.

Be sure your referrals mention you when they contact us.

The Referral Reward Offer is valid through January 2014. Those with outstanding balances over 30 days as of February 1, 2014, are not eligible. Referral Reward must be used during February 2014 and cannot be carried over or ‘gifted’.

Referrals using any of our non-transcription services will be evaluated for Reward on a case-by-case basis. Contact CarolLee@clktranscription.com for more details.

http://www.clktranscription.com

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